Maps& paths—feedback

Interaction design uses technology to connect people to the world and connect people, animals, objects and ideas around the world.

Maps(handles) and paths(buttons) are two different planning tools in interaction design. Maps are exploratory and most valuable, and paths should be no question, anyone can do it, but need Longer time, less efficient. The best interfaces combine both map(handles) and paths(buttons). The best way to get the most out of the features of Maps (handles) and paths (buttons) is through user feedback and continuous improvement.

In the design process, user feedback generated through the user’s do, see, know process becomes a pivotal point to enhance the product experience. Feedback can optimize the user experience, increase product conversion rates, and give users a psychological expectation. The designer can determine whether the operation is executed, whether it is revoked, what effect it will have after execution, what problems the user has encountered, how the problem is solved, etc., thereby improving the conversion rate of the user in the next step.

Feedback user sentiment is one of the critical references. Through the law of peak end, we can know that after the user’s experience of a thing, all that can be remembered is the experience at the peak and the period, and the proportion of good and bad experiences in the process, the time of good and bad experience. The length is almost no effect on memory. After the peak, the faster the endpoint appeared, the deeper the impression left on the user.

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